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Terms of Service

1. Introduction

These Terms and Conditions (“Terms”) govern your use of the AG Web Expert website (“Website”) and the services provided by AG Web Expert (“Services”). By registering an account and purchasing our Services, you agree to these Terms. If you do not agree, please do not use our Website or Services.

2. Definitions

“Company,” “we,” “us,” or “our” refers to AG Web Expert.
“Customer,” “you,” or “your” refers to any individual or entity registering an account or purchasing Services from our Website.
“Service” or “Services” refers to WordPress speed optimization services provided by AG Web Expert.

3. Services

3.1. Service Description: AG Web Expert provides WordPress speed optimization services to improve your WordPress site’s performance and loading speed.

3.2. Service Availability: Services are available as detailed on our Website. We reserve the right to modify or discontinue any service without notice.

4. Registration and Account

4.1. Eligibility: You must be 18 years old to register for an account and use our services.

4.2. Account Information: You agree to provide accurate and complete information when creating an account and to update this information as necessary.

4.3. Account Security: You are responsible for maintaining the confidentiality of your account login information and for any activities that occur under your account.

5. Payments and Pricing

5.1. Pricing: All prices for our Services are listed on our Website and are subject to change without notice. Prices are quoted and payable in USD.

5.2. Payments: Payments for Services must be made through the payment methods specified on our Website. Payment must be received before we begin the Service.

5.3. Refunds: 

  • Before Service Commencement: If you cancel the Service before it has started, you may be eligible for a full refund, less any applicable administrative fees.
  • After Service Commencement: Once the Service has commenced, we do not offer refunds. However, we will make reasonable efforts to address any issues or concerns you may have regarding the Service.

6. Service Delivery

6.1. Service Timeline: We will make reasonable efforts to complete the Services within an estimated timeframe depending on the plane you choose. If unforeseen circumstances cause delays exceeding beyond the estimated timeframe, we will notify you and provide updates.
6.2. Delay Resolution: In the event of significant delays beyond our control, we will work with you to find a mutually agreeable solution, which may include partial refunds, service extensions, or alternative solutions.

6.3. Customer Cooperation: You agree to provide all necessary information and access to your WordPress site to allow us to perform the Services. Failure to do so may result in delays or inability to complete the Service.

7. Customer Obligations

7.1. Compliance: You agree to comply with all applicable laws and regulations concerning your use of our Services.

7.2. Prohibited Actions: You agree not to misuse the Services or Website, including but not limited to engaging in fraudulent activities, distributing malware, or violating the intellectual property rights of others.

8. Limitation of Liability

8.1. Service Warranty: Our Services are provided “as is” without any warranties, express or implied. We do not guarantee that the Services will meet your specific requirements or that your WordPress site’s performance will improve to a specific degree.

8.2. Limitation of Liability: To the fullest extent permitted by law, AG Web Expert shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of the Services.

9. Termination

9.1. Termination by Us: We reserve the right to terminate or suspend your account and access to the Services at our discretion, without notice, for conduct that we believe violates these Terms, is harmful to other users of the Website, us, or third parties, or for any other reason.

Examples of such conduct include, but are not limited to:

  • Non-payment of invoices
  • Engaging in fraudulent activities
  • Violating intellectual property rights
  • Distributing malware or harmful content
  • Engaging in disruptive behavior

9.2. Termination by You: You may terminate your account anytime by notifying us.

10. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our Website. Your continued use of the Services constitutes your acceptance of the revised Terms.

11. Governing Law

These Terms shall be governed by and construed by the laws of the jurisdiction in which AGWebExpert is located, without regard to its conflict of law provisions.

12. Contact Information

For any questions or concerns about these Terms, please contact us at support@agwebxpert.com.